Information for Parents/Family Members

Partners for Success

Parents, guardians and family members can be helpful partners in supporting student success. While the college experience is designed for student learning, development and responsibility, sometimes students learn about the critical resources from others – peers, faculty, staff, and family members.  For this reason, and to maximize students' awareness and access to university resources, parents and family members are encouraged to be knowledgeable to help refer their students to the campus offices and services. 

FERPA and myGuest Dashboard

The Family Educational Rights and Privacy Act of 1974, commonly referred to as FERPA or the Buckley amendment, is a federal law designed to protect the privacy of a student’s educational record. FERPA applies to all educational agencies or institutions that receive federal funding for any program administered by the Secretary of Education.

At Rutgers University, records, including progress, deficiencies, and grades may be released to parents only if they have been given access by the student, regardless of the age or tax status of the student. Students who wish to waive parts of this policy and allow their parent(s) or legal guardian(s) to have more access to their information may do so via the myGuest Dashboard.

The myGuest Dashboard is now available! This dashboard allows students to give parents, guardians, and third parties access to view content and services related to your experience at the university, such as your class schedule, financial aid awards, and term bill. While the university is offering this service, access will not be granted without your permission due to the protection of student rights under the Family Educational Rights and Privacy Act (FERPA). For information on signing up an authorized user visit

Family Educational Rights and Privacy Act of 1974 (FERPA) FERPA is the federal law that governs the rights of students and institutional responsibilities with respect to student records. If you have questions regarding FERPA after reading these pages, please contact the University Ethics and Compliance Director of Privacy at (973) 972-8000 or

Hospitalizations and Return to Campus

Following a hospitalization, for mental health concerns, the Case Management team helps to ensure a smooth transition back to classes and the campus community with the necessary resources and support services in place. The student should expect to attend a meeting with a member of the case management team 24-72 hours after being discharged from care. At this time, student may be asked about their length of treatment and to provide documentation of treatment recommendations provided by the hospital. The information will be utilize to provide academic assistance for students and to create a holistic student support plan to help students return back to the Rutgers community safely. In the event of a medical emergency that prevents our office from directly communicating with students, parents are welcome to share information with our office so we can notify faculty of student’s absence from class. Once the student is discharged from care, a case management team member will follow up with the student directly to create a support plan.


Newsletter, Official Social Media Accounts, and Parent & Family Guidebook

The bi-monthly newsletter includes campus updates, important dates and deadlines, campus events, volunteer opportunities and more. If you are not currently signed up for the Parent and Family newsletter, you can do so at and you can also Follow on Facebook for timely and accurate updates and information. The 2023-2024 Parent & Family Guide provides information about ways to get involved, an overview of what to expect during the first year, tips for communication, and information about campus resources and services.

Success Website is a central website for students to find essential resources and services at Rutgers-New Brunswick that support their success. Sections include:

  • Success Essentials: financial assistance, academic advising, health, & safety
  • Academic Support Services: tutoring, academic coaching, study groups, language partners, etc.
  • Involvement & Community: community connections
  • Experiential Learning & Career Preparation: hands-on, out-of-classroom experiences, and career resources